If you wish to cancel your order:
(a) you can notify us by email to
www.t2hole.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 in the
Terms and Conditions.
You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required, less (if for any reason the these costs have not been paid by you) the costs of delivery to us.
The rights to return the goods to us as referred to in Clause 6.3 in the
Terms and Conditions will not apply if the product has been damaged following delivery to you.The provisions of this clause do not affect your statutory rights
